Privacy Policy

  1. User Information

In accordance with the provisions of EU Regulation 2016/679 of April 27, 2016 (“GDPR”) and Organic Law 3/2018 of December 5 on protection of personal data and guarantee of digital rights, you are informed of the identiy of the data controller, the purpose of processing your data, how long your data will be stored for, who data can be disclosed to as well as your rights.

  1. Information of Data Controller
  • Cristian Hidalgo Kerstiens – from now on, referred to as “Data Controller” –
  • Address: Paseo del Borne, 07012 Palma de Mallorca (Illes Balears)
  1. Purpose of Your Data

The data of our Users will be handled for the management of the relationship with them, the attention to their requests and queries, the administration and security management of the Website and the fulfilment of our legal obligations. Such data will also be treated for analytical purposes and for the improvement of the quality of our services. Likewise, we will treat your data to send commercial communications and if you have consented, to develop a commercial profile from the data provided on the Website so that the offers and commercial communications sent are adjusted to that profile. No automated decisions are made based on the profiles of our customers/Users.

  1. How long will we hold your information

The data will be kept as long as the commercial relationship between the parties lasts. Once said commercial relationship is terminated, the data will be blocked in order to prevent the possibility of access, being unlocked only in the case that said data was required of the Data Controller (for legal, commercial, labour or judicial purposes).

  1. Who can we disclose your information to

The personal data may be transferred for the maintenance of the commercial relationship and / or for the execution of operations, to fiscal, accounting, banks and financial institutions, tax agencies and other competent public organisms, notaries and property registries, in addition to other intermediaries in the purchase and sale of real estate. The data will not be communicated to other third parties, except in accordance any legal obligation.

  1. Your rights

The User/interested party/customer has the right to:

  • access their data;
  • have their data rectified;
  • have their data deleted;
  • oppose the processing of their data; and
  • to withdraw consent given.


The interested party can exercise these rights by means of a reasoned letter or email CHK Estate.

  1. Where do we collect information from

The data we process are those that are obtained from:

  • the forms you fill out and the requests you make on the Website. We also treat the data included in the applications and requests that we receive by email or in our call center;
  • profiles and analysis obtained from the navigation of users of the Website, whether registered or not;
  • participation in our commercial campaigns; and/or
  • the data we obtain is provided either directly by you, or by third parties who process the application on your behalf.

The data we collect typically consists of:

  • identification and contact data;
  • personal characteristics data;
  • economic and transaction data;
  • data related to your navigation, i.e., the IP address from which you connect to the Webstite, weblogs, pages visited, or actions taken on the Website. To do this we use cookies and similar technologies that may involve tracking your browsing; and or
  • commercial monitoring data and, if applicable, relating to preferences and commercial profile.
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